Brand new IN ORIGINAL PACKAGE BUT no original box. REPLACEMENT PARTS ARE ONLY SENT OUT IF OUR UNIT WAS IN SOME WAY DEFECTIVE OR DAMAGED IN TRANSIT AND OR BEFORE THE INSTALLATION. WE DO NOT TAKE RESPONSIBILITY FOR THE LABOR NEEDED DONE TO INSTALL THIS UNIT. WE ADVISE TO USE A LICENSED TECHNICIAN TO INSTALL THIS TYPE OF BOARD. PRODUCTS ARE NEW AND NEVER USED.
